Date: 27 Apr 2017
Doors open: 18:00
Start time: 18:30
Where: Wokingham
Venue: St Catherine's Lodge
Bearwood Road
RG41 5BN

Members: FREE
Non-members: £15.00

We are pleased to announce an IIBA Event in Wokingham, Berkshire on Thursday 27th April, kindly hosted by National Grid. In addition to the talk by Graham Newton, there is also a guided viewing gallery tour of one of National Grid's electricity control centres, adding depth to the talk.

Please note that if you are travelling by car, there is free car parking but your Car Registration Number must be advised at least 2 days before the event. When booking, you can include your Car Registration when prompted.

Talk description

Dealing with chaos is business as usual for a Business Analyst, as we manage and implement change projects and initiatives. However, often the fear and chaos of a particular problem prevent us realising the possible, and needed, outcomes and benefits.

With lots of examples from Graham’s background in engineering and current IS projects at National Grid, this presentation will provide you with some fresh perspectives and ideas on using BA tools and techniques in a chaotic environment, specifically:

  • Levels of problem magnification and abstraction
  • Selecting the right problem detectors and tools
  • Dealing with and managing stakeholders

In this presentation Graham will explain how to find order in both literal and figurative plane wrecks, build your own electricity network, and leave you equipped with more confidence that we need not fear the chaos that so often surrounds the work of a Business Analyst


Graham Newton is a Lead Business Analyst at National Grid, currently working on a large upgrade of a critical national infrastructure system. He joined both the company and the profession 3 years ago, previously working as a nuclear metallurgist. He is also an Educational Ambassador for National Grid, working to promote STEM subjects and the IT profession among local schools. In November 2016 he was awarded the BCS young IT professional of the year



Viewing Gallery tour of the National Electricity Control Centre

As part of this event we will provide a guided viewing gallery tour of one of National Grid’s electricity control centres, used to manage and control Great Britain’s Electricity Transmission network. The tour will explain how the company uses IT systems to operate the system, the daily challenges of the electricity market and industry, including the processes we use to ensure the lights stay on.

(The tour is subject to system operational conditions)


  • 18:00 - Arrive (tea, coffee) (and possible additional control room tour depending on event numbers)
  • 18:30 - Welcome and introduction to National Grid
  • 18:45 - Talk by Graham Newton, including Q&A
  • 19:30 - Viewing gallery tour
  • 20:00 - Networking with buffet
  • 20:30 - Close


To join the discussion, please sign in.