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IT Business Analyst (12 Month Fixed Contract), Discovery Communications

Location: London
Salary: Competitive + Excellent benefits

Description

As Discovery Communications' portfolio continues to grow - around the world and across platforms - the Global Technology & Operations team is building media technology and IT systems that meet the world class standard for which Discovery is known. GT&O; builds, implements and maintains the business systems and technology that are critical for delivering Discovery's products, while articulating the long-term technology strategy that will enable Discovery's growing pay-TV, digital terrestrial, free-to-air and online services to reach more audiences on more platforms.

From Amsterdam to Singapore and from satellite and broadcast operations to SAP, we are driving Discovery forward on the leading edge of technology.

Discovery operates on a worldwide basis to produce & acquire content from thousands of global partners, schedule hundreds of linear TV & online channels, and distribute content to hundreds of affiliates including cable TV, free-to-air broadcast, and online video providers such as Amazon and iTunes. The GCS team works with in-house development & 3rd party software providers to implement and manage solutions that track & manage information throughout the content lifecycle. This includes web-based applications and workflow, relational databases, digital asset management, and reporting solutions. The team consists of product managers and business analysts that partner closely with business teams, develop product strategy, manage the requirements process, and support the software development lifecycle through delivery and ongoing maintenance.

The role

The IT Business Analyst is responsible for the planning and execution throughout the lifecycle of one or more software solutions within a business domain. This includes creating and prioritizing product and business requirements and working closely with business and technology teams to ensure business stakeholder and end user satisfaction goals are met. He or she will ideate and develop requirements and concepts for product enhancements in support of business and technology needs. This position provides a wide variety of services to our business users including business analysis and quality assurance, in support of strategic and tactical planning of systems feature / functionality as well as day to day business operations.

Key project work will include improving efficiencies in automation by enhancing the scheduling system (IBMS) to support a new cloud based playout. Working alongside various internal and external stakeholders across the business and regions, you will be lead BA for the content system integration for the cloud playout.

Responsibilities:

  • Serve as primary contact to the business for one or more projects.
  • Manage business and functional requirements for one or more business solutions.
  • Provide project management support for software releases as necessary.
  • Manage relationships with multiple business organizations, global technology groups and 3rd party software vendors including: facilitating requirement and design workshops, reviewing designs, test plans and test cases; reviewing vendor deliverables and schedules; managing quality or delivery issues with the vendor; coordinating end user testing and sign-off for in-house and vendor deliverables.
  • Provide subject matter expertise for one or more business process areas and supporting systems.
  • Has "deep" experience in the following areas:
  • Experience with the television industry (or closely related, such as film production, or digital video production)
  • Experience working with an in-house (local) software development & testing team. Agile preferred.
  • Creates and executes simple SQL queries for reporting/analysis purposes
  • Demonstrate strong presentation skills with one-on-one, with small and large groups.
  • Demonstrate strong analytical, leadership & communication skills including negotiation, conflict resolution, grace under pressure and the ability to manage upwards and across.
  • Participate in assessment and feasibility studies of available technologies and recommend solutions.
  • When required, perform quality assurance on custom and vendor released code in support of both projects and application support activities. Ensure test plans are properly developed and adhere to team standards. Execute test plans to validate application functionality.
  • Coordinate and manage UAT activities with the business.
  • Is able to work under minimal supervision with extensive latitude for independent judgment.
  • Professional, self-starting, self-organizing. Should not expect to lead a staff of BA's.

Requirements:

  • Highly demonstrable experience in the IT industry, and with business and/or systems analysis
  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or equivalent degree/work experience
  • Strong skills with Visio are desirable, but not essential.

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