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Business Analyst, SoftSols Group Ltd

Location: Wakefield
Salary: up to £50,000

At SoftSols we provide solutions to enable businesses to manage their assets, work, service requests, and people, whether they operate in Manufacturing, Healthcare, Facilities or Utilities. We have over 30 years' experience in delivering solutions that enable businesses to manage planned and reactive maintenance, inventory and purchase orders, schedule work requests and manage their people. With Agility, businesses can maximise their asset lifecycle, production uptime and delivery against SLAs.

There are exciting times ahead for SoftSols as we enter a new phase of investment and growth.

We are looking for a business analyst who will own and drive the process of eliciting and managing requirements for existing and new web and mobile applications. Your main responsibility will be to turn the initial product management input into a well-managed pipeline of properly fleshed out user stories, and to do so in a way that ensures that both technical and business perspectives are heard, evaluated and appreciated.

Who we are looking for

You will be someone who enjoys all the activities associated with a Business Analyst role. This will include elicitation and traceability of requirements, understanding of business processes and needs and implementation support.

You'll have the confidence to use a number of proven elicitation techniques and analysis methodologies to challenge appropriately and seek solutions to business problems.

You will have great stakeholder management skills and will love to work collaboratively with other areas of the business across the product lifecycle. You'll have experience working with ambiguity in a fast paced, often challenging environment.

You'll plan and manage your own work to develop high quality deliverables.

As a minimum requirement you'll have:

  • 3 years' prior experience working as a Business Analyst
  • Demonstrable experience in Agile techniques, specifically Scrum
  • Ability and willingness to learn a new domain quickly
  • Excellent communication and influencing skills
  • Knowledge of analysis tools, methodology and best practice and will be able to apply structured analysis on assigned projects
  • Comfortable talking to people across management levels and skill sets
  • Attention to detail and the ability to identify edge case scenarios
  • Previous experience in similar role working on complex, corporate systems
  • Knowledge of BI products and related user needs is a plus

Key Responsibilities

  • Carry out the full BA lifecycle, i.e. needs analysis and scope definition, planning and monitoring, requirements elicitation, supporting the quality assurance efforts
  • Challenge and flesh out the business case
  • Build a relationship with the development team and stakeholders and using it to create a shared understanding of problems being solved
  • Drive the process of discovering available alternative solutions and selecting the right solution based on business and technical constraints and opportunities
  • Translate initial product management input into fleshed out user stories in co-operation with clients, developers, QA, sales team, UX, designers and other internal or external stakeholders
  • Provide insights necessary for effective prioritization of the backlog and frontloading value
  • Support the development team with a business driven perspective on the scope (why are we doing this) and facilitate the process of discovering solutions to technical problems (how can we do this)
  • Support the QA process by assisting in creating acceptance criteria, facilitating the UAT process etc.
  • Create and maintain a product knowledge base to be used as a single source of truth for all technical and business teams

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