Date: 7 Aug 2014

Culture change is one of the great mysteries of the business world. Why is it that many people experience life in an organisation as dysfunctional and unpleasant to varying degrees? How can it be that despite this, organisations continue to operate for years and years, albeit poorly? Why is that it that even after culture change programmes, people continue to have the same negative experiences in organisations day after day?!

This session will cover:

  • identifying the key behaviours that create a negative and destructive internal culture
  • understanding the root causes of these behaviours and why they manifest themselves in the workplace
  • gaining an appreciation of how to recognise these behaviours in others
  • developing strategies and behaviours that result in a more productive and positive working environment

You will take away:

  • tips on developing a better organisational culture
  • insight into how you can influence the behaviour of colleagues and stakeholders
  • an understanding of how real business change can be made by adopting a new mindset towards decision making
  • an understanding of how culture change can be delivered by changing your behavioural focus

About the speaker

John Hackett is an Organisational Change Alchemist. He is the founder and Managing Director of Franklin-Hackett Ltd.

John spent most of his early career working in a variety of roles such as business analysis, project management, customer service strategy, training and contact centre management. He gained first-hand experience of the effects of change programmes on organisations and individuals. Through this experience, he was able to identify the main reasons for the failure of the majority of these interventions. His profound insight is that successful and sustainable change comes from being able to fully understand the procedural and human elements in any given situation then employ the most appropriate tools to drive progress.

Using this experience, John has created "Change Alchemy" - an approach to change that takes into account both process design and the functioning of people within an organisation.

He currently specialises in delivering radical, lasting and transformative change by helping businesses adopt new mindsets and new ways of working.

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