Date: 13 November 2014

How does the mention of "feedback" leave you feeling? As a BA, you will understand that honest feedback is as important as eliciting requirements. Yet when it comes to giving and getting feedback our emotional reaction often undermines this essential process. In this webinar, John Webber will explain how our feelings about feedback are caused by unhelpful childhood conditioning. He will then show you how you can change your mindset and make honest feedback your friend.

What you will get from this webinar:

  • An insight into the psychology of feedback that will change how you feel about it
  • 3 tools for giving constructive feedback that others will welcome
  • 3 tools for receiving feedback and making this a constructive experience


John Webber is the founder of Your Company's Communication Gym. This is a peer-led learning programme that equips employees with the feedback skills to help each other develop their communication & leadership skills. His feedback skills are renowned among the 250 speaking clubs in the British Isles affiliated to Toastmasters International, from whom he has received a national award for feedback. He brings valued insights from his training and experience in Executive Coaching, psychotherapy and counselling.