Date: 19 Jul 2023

Unlock the secrets of business analysis excellence by embracing the dynamic synergy of the Heart, Art, and Science. These vital dimensions form the backbone of our multidisciplinary profession, enabling us to deliver transformative solutions that meet expectations. In this captivating talk, we will unravel the true essence of the Heart, explore the Art and immerse ourselves in the Science of business analysis. 

Join us as we unveil the roadmap to becoming the go-to business analyst, equipped to exceed stakeholder needs, align with organisational values, and create a lasting impact.

Khethelo Malinga is an IIBA Board Member and former President of IIBA South Africa Chapter. She lead the Chapter’s strategy and was focused on connecting a community of business analysis professionals, increasing membership, and maximizing skills development in the profession. Khethelo has dedicated her career to advancing the field of business analysis and helping organizations thrive. With 14+ years of experience in banking, she has a deep understanding of the challenges faced by financial institutions in today's changing business environment. 

As a CBAP®, she has worked as a Business Analyst for most of her career with experience in process reengineering, product ownership, solutions design, and digital transformation projects. She’s studying towards her MBA, has a bachelor's degree in Financial Information Systems, Post Graduate Diploma in Business Management (PDBM), Lean Six Sigma belt, and a Prince2 Foundation certificate. 



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