Date: 19 Oct 2017
Doors open: 18:30
Start time: 19:00
Where: Fareham
Venue: 3000b Parkway
PO15 7JZ

Members: FREE
Non-members: £10.00


Zurich Insurance Plc is hosting this event and we would like to thank them for their hospitality. Light refreshments will be provided.


Rise of DevOps - Should Business Analysts be worried? 

As DevOps continually gathers momentum and enterprises increase their investment in this delivery approach Michelle and James are asking the following questions: “What impact can DevOps have on the future of Business Analyst profession? Should BAs be worried? Does DevOps represent an evolutionary jump in the world of project delivery and if yes how should the Business Analysis community respond? Michelle and James will attempt to answer those questions based on results of their research, knowledge and experience.

Liz CarterPrzemyslaw (James) Ciesluk is an accomplished Senior Business Analyst with over 15 years of experience in Business Analysis and software development. James started his career as a software designer working for consumer electronics companies (DSPG, Phillips PDSL) quickly moving into the field of Business Analysis. In his 13+ years as a Business Analyst, James has worked in a number of business sectors including airlines industry (Air Canada, KLM and United Arab Emirates), public services sector (HMRC in the UK) and Financial Services sector (Zurich Insurance plc).


Helen ConnorMichelle Shakesheff is the Business Analyst Manager at Zurich, leading a team of over 40 BAs.  She has over ten years’ experience of running BA shared services in the financial services and automotive industries.

Michelle is also a longstanding member of the Business Analyst Manager Forum, and is on several BCS Business Analysis panels, providing input to the future of business analysis training and certification in the UK and worldwide.  In March 2017 she was made a Silver Partner of the BCS; the first time an individual has gained Partner status.  Michelle is also a mentor with the IIBA UK Mentoring Scheme.



Systems Thinking: A Crucial Skill in an Uncertain World 

It has often been said that we live in an increasingly volatile, complex and ambiguous world.   The external business environment is complex and fast-moving, yet often our stakeholders are blindsided by ‘silver-bullet’ solutions that assume a neat linear relationship between cause and effect.

In reality, things are rarely neat and linear. More often we’ll find that situations are devilishly difficult, requiring us to understand and engage with a whole range of messy interconnected issues and perspectives.

In this practical presentation, Adrian Reed discusses the importance of systems thinking in business analysis. During the presentation you will hear:

  • What systems thinking ‘is’, why it matters, and the conditions in which it can be relevant in an analysis environment
  • A range of practical techniques from the world of systems thinking that have direct applicability in the BA world
  • How systems thinking and systems practice, when embraced by a range of complementary practitioners and stakeholders, can help an organisation ‘learn’


Adrian Reed is a true advocate of the analysis profession. In his day job, he acts as Principal Consultant and Director at Blackmetric Business Solutions where he provides Business Analysis consultancy and training solutions to a range of clients in varying industries. Adrian is Immediate Past President of the UK chapter of the IIBA and he speaks internationally on topics relating to Business Analysis and business change. You can read Adrian’s blog at Follow Adrian on Twitter @UKAdrianReed.


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