Date: 10 Sep 2019
Where: Leeds

Session 1: Leveraging the Change Maker Capabilities in Your Organisation

“Organisations continue to omit the people element of change projects, resulting in delays, overspends, dissatisfaction, mutiny, even sabotage. By understanding how differently we all react and how positively we can contribute, this module equips organisations with the tools to take their people with them” - Simon Philips, Founder ChangeMaker Group

It is notoriously difficult to engage disparate groups of individuals in the delivery of change. However, recent research by The GC Index and University College, London has uncovered a powerful and transformative model for harnessing individuals based on their proclivity to make a certain impact. It turns out that anyone can contribute to delivering change, so long as they are encouraged and allowed to make their impact.  

The workshop is designed to demonstrate, using a fun and high energy team ball game, how everyone’s proclivity to make a certain impact can be used to engage them in the redesign of a process. We will demonstrate how this can be done in a way which produces markedly better business outcomes, validates their contribution, unifies teams and makes better use of their talents.

Delegates will receive the following:

  • An understanding of the science of personal impact and how this affects an individual’s engagement with and contribution to the change process.
  • An opportunity to consider their own proclivity to make an impact and experience playing to their strengths in a live situation.
  • Experience of how a group of individuals manifest their impact and how this influences the outcome of a change process.
  • Insight into how they can harness the language and framework of impact in their role as a Business Analyst, to increase engagement with change projects and strengthen their management of teams and stakeholders to ensure better business outcomes.


Julia Felton is a leadership and team development specialist helping CEO’s, entrepreneurs and executives deliver extra-ordinary results by aligning their purpose, people and processes and improving team engagement.  The results are increased productivity and profitability as everyone is united behind a shared purpose.

She is also an associate of the Change Maker Group, a not for profit group that believes that organisations already have the internal capability to deliver change, they just need help in unlocking this hidden change-making potential. Experienced across the full range of change activities; from delivering complex change programmes, through the development of the next generation of Change Makers and on to coaching the existing leaders to drive through the current wave of change she helps you build and empower teams of self-sufficient Change Makers who deliver sustainable change into the future, without long term external support.​

​Julia is the author of the books Unbridled Success and Unbridled Business (due for release later this year), as well as the co-author of Change Wisdom. She is a business transformation consultant, employee engagement specialist, executive coach, international speaker and pioneer of HALTER (Horse Accelerated Leadership Transformation Enabling Rapid Results)


Session 2: Getting the (Rich) Picture

Do you want to learn how to use Rich Pictures to analyse a range of situations?

Since the first cave paintings, humans have used drawing to navigate our conscious and subconscious thought. The technique of Rich Pictures seeks to capitalise on drawing’s ability to form ideas, but Rich Pictures can be daunting to those with little drawing experience. The truth is that anyone can draw but, like any other skill, drawing needs to be developed.  Let this session be your beginner’s guide to drawing Rich Pictures!

This talk will build the audience’s confidence by:

  • Giving drawing tips and tricks
  • Giving a demonstration of a Rich Picture
  • Providing information on how to use a Rich Picture 
  • Providing a list of icons for business scenarios for you to take home and practice

Leave this session with the confidence and ability to draw Rich Pictures that make a difference to your communication and analysis.


Kay Hardy is a Consultant at Capita Government Services Programme Delivery in the Architecture and Analysis Capability. She has BA experience delivering large tech-enabled transformation programmes where she has experience in analysing business needs, business process analysis, redesign, requirement elicitation, solution design, testing and operational readiness. Kay has degrees in BSc Psychology and MSc Business and Organisational Strategy and is a fine art artist in her spare time. Kay is enthusiastic and active in the business analysis profession through volunteering with IIBA UK.







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