At DST, we combine industry leading expertise in direct marketing, data analysis, digital marketing communications and data management to provide clients with a fully integrated cross-channel communication capability including print, web and mail.
To support our growing client list we are looking for a vibrant, intelligent and dedicated person to join our growing solution design team in the role of Pre-sales & Solutions Business Analyst.
Responsibilities:
- Capture, model and refine business requirements, rules, processes and workflows
- Document business requirements based on functional and non-functional requirements
- Design business solutions, with supporting prototypes, wireframes and high-level architectures
- Conduct Gap analysis and define target operating states
- Work with technical architects to design and create strategic solutions to the data provisioning needs of the client
- Support other team members in assisting with consultancy on solutions
- Maintain and grow your knowledge base and understanding emerging and current industry technologies and DST group toolsets
- Work with large blue-chip clients across multiple sectors, conduct meetings raise confidence, and ensure team reporting and administration is maintained
- Liaise with product managers and SMEs for clarification on the design of client business solutions
- Design workshop agendas, and facilitate meetings with clients to capture requirements
- Use presentation skills to feedback understanding
- Manage multiple work streams whilst balancing issues and risk
- Occasional travel to client sites with overnight stays, so must be comfortable with travel
Exposure / requirements:
- Some experience in capturing requirements, and able to articulate to technical and non-technical audiences, specifically in client facing environments
- Previous experience in Financial Services would be preferred, but not essential
- Previous experience in SDLC and project environment is essential
- Client facing consultancy experience is highly desirable
- Good understanding of data governance, data management and data life-cycle
- BA certification would be ideal (in any BA discipline) but it's not essential, as will provide some training on the job
- Exposure to document composition, print and e-delivery is highly desirable
- Possess critical thinking and analytical skills, combined with creativity, innate curiosity, and attention to detail
- An understanding of project management methodologies
- The ability to work on your own in a macro management environment
To apply: Apply here