Date: 4 Oct 2022
Doors open: 17:30
Start time: 18:00
Finish time: 20:20
Where: London
Venue: Capita
4th floor
65, Gresham Street


Members/event pass: FREE
Non-members: FREE



17:30 : Doors open, Coffee and Networking

18:00 : Welcome – Bindu Channaveerappa (IIBA UK) and Natasha Banerjee (Capita Flexible Workforce Solutions)

18:15 : Communication, Engagement & Influence: Honing Three Key BA Skills by Adrian Reed

19:05 : Break Refreshments and Networking

19:30 : Visual Thinking – unleash your new creative superpower by Grant Wright and Pardeep Dhanda

20:20 : Close

Communication, Engagement & Influence: Honing Three Key BA Skills by Adrian Reed 

BAs tend to be natural communicators, but we’ve probably all experienced situations where stakeholders just don’t seem to listen.  Meetings are held, decisions are made, but a week later the same issues are raised yet again.  Why is this? Is it possible that sometimes we don’t make enough of an impact?

Communication, engagement and influence are key antidotes to this problem. In this practical presentation you’ll hear:

  • How the trio of communication, engagement and influence are crucial
  • How communicating facts alone isn’t enough: It’s all about the story…
  • How engagement starts by being engaging

You’ll pick up a range of techniques and approaches that you can put straight into use.

Adrian Reed is a true advocate of the analysis profession. In his day job, he acts as Principal Consultant and Director at Blackmetric Business Solutions where he provides business analysis consultancy and training solutions to a range of clients in varying industries. He is a Past President of the UK chapter of the IIBA® and he speaks internationally on topics relating to business analysis and business change.  Adrian wrote the 2016 book ‘Be a Great Problem Solver… Now’ and the 2018 book ‘Business Analyst’. You can read Adrian’s blog at and follow him on Twitter at @UKAdrianReed 



Visual Thinking – unleash your new creative superpower

As children we are naturally creative, we express ourselves in disruptive and unpredictable ways, but as we become adults many of us lose that creative spark. The fear of failure can stifle our creative instincts, inhibit our thinking and limit our ability to innovate and explore new possibilities.

Join Grant Wright and Pardeep (aka Paddy) Dhanda for this fun, interactive session where you will learn how visual thinking can help you to rediscover your inner child and be more creative.

In this fun-packed session participants will learn:

  • What creativity means in a corporate context and why it is important
  • Why fear of failure is the enemy of creativity

How simple visual techniques and games can help build creative confidence.


Grant Wright has over 20 years’ experience of delivering and leading enterprise-scale transformation and digital service design across government and financial services sectors. He is a Principal Consultant and Director of Scarlett Solutions, a UK based consultancy specialising in business analysis/architecture, agile product management and business transformation. Grant combines his passion for business analysis with tools & techniques from other fields such as user/customer experience (UX/CX), P3M and lean / agile delivery in order to clearly define problems and identify effective solutions for his clients. He actively practices Visual Thinking throughout his work and is passionate about its ability to create alignment, improve understanding and generate creative ideas.

Paddy Dhanda is the Agile Practice Director at QA Ltd, the largest Technology training provider in the UK. He is the former head of Agile learning for a global bank where he rolled out Agile education to over 100k agilists. Paddy has worked in the field of Business Analysis for almost 20 years and led a global Business Analysis Community of Practice comprising of over 2k practitioners. He is the former Midlands Communities Director for IIBA UK. Paddy is passionate about creating engaging learning experiences through visual thinking, gamification and storytelling. He regularly shares insights with industry thought leaders via his podcast, the Peaky Agilist. He also tells really bad jokes according to his two young children.




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